Managing People and Developing Relationships

Maintaining good business relationships benefit everyone. Investing in people sustains momentum, energy and growth essential for the success of any business.

The following information has been carefully selected to give you the leading edge you need in business.

Leading People

Areas Included:

  • Leadership styles;
  • The benefits of coaching to support people and improve performance.
  • Organisational:
    • Culture;
    • Equality;
    • Diversity and inclusion.

The Difference Between Management & Leadership

How to Manage Tasks and Lead People

Leadership Styles

Leading People -Leadership Styles: Autocratic Democratic Laissez-Faire



Click the image below to find out about the  '6 Benefits of Coaching for Individuals' from 

(External Link)

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Organisational Culture

Organisational Culture

'For best or for worst, your existing culture supports you in the accomplishment of your organization's mission and goals—or your culture does not'.

Read the full article here: How to Understand Your Current Company Culture

External Article by

Organisational Culture

Leading People - The Iceberg of Organisational Culture



Organisational Culture

An Overview of Organisational Culture (Full lecture)

Equality and Diversity in the Workplace

From (External link).

Understanding Equality And Diversity In The Workplace



Inclusion, Diversity and Equality

This article is a great introduction to the subject describing in simple terms what each means and what it looks like in the workplace.

You can visit the article here: Inclusion, Diversity and Equality 

(External Link) by 

How to Successfully Transition From a Peer to a Supervisor

Great for people new to the supervisor role.

Managing People

Areas included:

  • People and team management models including:
    • Team dynamics;
    • Team motivation.
  • HR systems and legal requirements.
  • Performance management techniques including:
    • Setting goals and objectives;
    • Conducting appraisals
    • Reviewing performance;
    • Absence management;
    • Providing constructive feedback;
    • Recognising achievement and good behaviour.

Team Management - Team Dynamics/Motivation

Understanding the stages of team formation

Team Management - Group Dynamics

Managing People - Understanding Group Dynamics

Teamwork: The number one reason why people lose their first jobs is because of their inability to get along with others.

HR Systems and Legal Requirements (UK)

HR policies and procedures

What’s required by law?

Read the full article here: HR Policies and Procedures

External Article by

HR Systems and Legal Requirements (UK)

HR policies and procedures

What’s required by law?

Read the full article here: HR Policies and Procedures

External Article by

HR Systems and Legal Requirements (UK)

Bullying at work: your legal rights

Read the full article here: Bullying at work: your legal rights

External Article by

HSE Health and Safety toolbox - How to control risks at work

The health and safety toolbox - How to control risks at work

This is produced by HSE UK and is a free-to-download toolbox with sound advice to put you on the right track.

Covering the most common workplace hazards, it shows how most small to medium-sized businesses can put measures into place
to control the risks.

The book is easy to use and will help you comply with the law and prevent workplace accidents and ill health. It’s great value for those starting up or running a small business, or those who have been appointed as a safety representative in a larger organisation, or want additional advice on how to control workplace hazards.

Whatever line of work you’re in, it will help you run a safe and healthy workplace.

Download PDF (External link)

Produced by

Managing People - Maslow's Hierarchy of Needs


Managing People - Herzberg's two-factor theory


HR Systems - Performance Management

HR Basics: Performance Management

HR Systems - Absence Management (late)

Tardiness: What does an effective supervisor do?

HR Systems - Absence Management (Late)

Managing a Chronically Late Employee

Leading People - How to Manage People And Be A Better Leader

How Not to Manage People

Managing People - 5 Success Tips for Supervisors

Be a Teacher not a Cop!

Building Relationships

Areas included:

  • Different forms of communication and their application;
  • Chairing meetings;
  • Holding challenging conversations;
  • Providing constructive feedback;
  • Raising concerns.

How to Influence Different Types of People - Leadership Training


Areas included:

  • Approaches to customer and stakeholder relationship management:
    • Emotional intelligence;
    • Managing conflict.
  • Facilitating cross-team working to support delivery of organisational objectives.

Dealing With Difficult People

Clients Say, "How much is it?" And You Say, "..."

Science Of Persuasion


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